QUESTIONS, ANSWERED
A clearer place to start.
These draft answers show the shape of the help people should be able to find before they sign in or book.
How do I know which service is right for me?
You can explore the services or use Get Matched. The team will ask a few simple questions and help you choose a sensible next step.
Can I have sessions online?
Online availability will depend on the service and practitioner. The final booking flow will show the available options.
Can I ask about funded support?
Yes. Funding and eligibility are reviewed by the Mustard Seed team after an assessment or referral. It is not granted automatically.
Do I need an account to ask a question?
No. You can contact the team or complete Get Matched before creating an account.
How is my information protected?
The platform is being designed around UK GDPR, coded identities where needed, role based access and clear audit records for sensitive actions.